privacy statement
Privacy Statement for www.NeotropeHosting.com
Last updated: Wednesday, December 13, 2006
Neotrope® (aka Neotrope Hosting, www.NeotropeHosting.com) has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.NeotropeHosting.com.
We use your I.P. address to help diagnose problems with our server, and to administer our Web site. Our online order form requires users to give us contact information (like their name and e-mail address). We use customer contact information from the order form to send the user products and information about our company at customer's request. Users may opt-out of receiving future mailings; see the choice/opt-out section below.
Information about you is not shared with outside agencies with the exception of secure merchant credit card electronic gateway to approve payments.
Your name and information is not resold or given away for any purpose at any time.
This site contains links to other sites. www.NeotropeHosting.com (Neotrope) is not responsible for the privacy practices or the content of such Web sites. Your decision to follow any external links from this site is done solely at your own risk.
Cookies
Cookies are used only on this site during checkout when signing up for, or renewing, a hosting account with Neotrope. Cookies expire after 7 days and are "session cookies" used only to track the contents of a shopping cart.
Security
This site and our e-commerce server, BlueSpin.com, has security measures in place to protect the loss, misuse and alteration of the information under our control. Our secure server utilizes a secure certificate authenticated by THAWTE and we own both the Web server where our order system is located and the secure certificate utilized for encrypted data transmission to our e-commerce system. This certificate provides secure data transmission via a Secure Socket Layer (SSL), and confirms that we are the only recipient of data you send to us such as credit card information. Data is encrypted using the latest proven security technology available with RSA data encryption of 128-bits with 4x and 5x version Web browsers (3x browsers may only support 40-bit encryption).
Our security has been verified by MasterCard and has qualified us for participation in the MasterCard ShopSmart Program. (Note: as of July 2001, MasterCard discontinued the ShopSmart Program.)
We also participate in third-party verification programs which monitor our service and commitment to secure transactions including ePublicEye.
We use AVS (address verification) and other identity verification methods to authenticate your credit card. You are also protected by Visa, Discover, and American Express from unauthorized online purchases. Additionally, our payment gateway processor (Authorize.net) has been certified as Visa CISP compliant for added security.
Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor.
This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service: e-mail us with a request.
Effective Date and Updates
This privacy policy was originally implement in 1999, and for purposes of an effective date may be considered July 1, 2004. Customers will be informed by e-mail when the privacy policy is updated.
Change/Modify
This site gives users the following options for changing and modifying customer information previously provided:
1. email privacy@NeotropeHosting.com
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:
Neotrope
Customer Service/Privacy
PMB 822 PO Box 7000
Redondo Beach, CA 90277-8710
privacy@NeotropeHosting.com
